RETURNS

HOW DO I MAKE A RETURN?

We want you to be in love with your Mighty jacket, so if you’re not, return shipping is free. All items must be unworn with tags attached to be accepted for return. We give you 14 calendar days from the day you receive your shipment to postmark your items for return. To do so, simply email hi@themightycompany.com and a customer care representative will handle your return. Your refund will be credited to the same payment method used to make the purchase. If your return exceeds the 14 calendar days, we will issue an exchange or credit. Hand-painted or studded jackets are non-refundable or exchangeable once they are studded or painted on.

DO I HAVE THE OPTION OF AN EXCHANGE INSTEAD OF A RETURN?

Of course! If for any reason you think another size or style will suit you better, customer care can help you exchange it. Contact them at hi@themightycompany.com.

RETURNS PROCESS

Domestic Returns

For all US customers, we will email you a prepaid return label upon your request. 

For your return or exchange, do the following:
1. Put items you are returning in the box.
2. Stick the prepaid label on the box, removing any previous labels.
3. Fill out the returns form that came in your original order.
4. Get the box to the shipping carrier on your prepaid label.

Once we receive your package, please allow 10 business days for your return to be processed. Your refund will be credited back to the same card used to make your original purchase, and you will be notified via email once your return package is received and then again once your refund is completed. Only send returns using our prepaid return labels so that we can track the return. We can’t refund a lost return that was sent using a method other than our return labels.

International Returns

Unfortunately, at this time we are not able to offer prepaid return labels to our international customers. But we will help process your return and get your refund or exchange back to you as fast as possible. You can send your return back to us using your preferred method of shipping.

For your return or exchange, do the following: 
1. Put items you are returning in the box. 
2. Fill out the returns form that came in your original order. 
3. Ship us the box using your preferred method of shipping. Keep the tracking number for your records!

Please send to:
Attn: Returns
The Mighty Company
8020 Melrose Ave.
Los Angeles, CA, 90027
United States

Once we receive your package, please allow 10 business days for your return to be processed. Your refund will be credited back to the same card used to make your original purchase, and you will be notified via email once your return package is received and then again once your refund is completed.  

SHIPPING

HOW MUCH DOES SHIPPING COST?

We offer FREE worldwide standard shipping! But if you want your order even faster, just select the shipping option that best suits you for a standard charge based on your location and order weight.

CAN YOU SHIP TO A PO BOX?

Unfortunately, we aren’t able to ship to a PO Box. If you included one as your address, our customer care will reach out to you for an alternate address.

WHEN WILL MY ORDER SHIP?

Shipping times may vary, but most orders ship within two business days. We try to ship within the same day we receive your order.

DO YOU SHIP INTERNATIONALLY?